Take bookings, plan your evening and bring guests back. Thirteen features come with the subscription. Voice AI is a separate add-on.
Guests book through the button on your site or your booking link on Instagram, your Google profile or a QR code you make yourself. You add phone bookings and walk-ins yourself, or Voice AI picks up. Everything ends up in one place. Servetta works out what is still available per quarter hour.
Guests book themselves, without an account
Every table is a bar and every booking a block. You see overruns, gaps and double bookings before they become a problem. Drag a booking and the timeline is right again.
You spot overruns in time
You draw your own room and terrace, join tables for large groups and save a layout for each season. What is on the floor plan is on the timeline too.
Moving is allowed, double booking is not
When a table comes free, you see who on the waiting list fits it. That guest gets an email with a link that is valid for twenty minutes. It goes out after your click, or automatically if you switch that on. You add walk-ins in a few taps.
A table that frees up goes first to whoever is waiting
The profile keeps track of visits, allergies, preferences and notes by itself. All of it shows on every new booking. You can merge duplicate profiles.
Your guest data is yours, export in one click
Marieke Visser
visit
The allergy is at the top, not behind a click. What the kitchen needs to know, nobody should have to look up.
Your guest automatically gets a confirmation, a reminder and a message asking if they are still coming. They arrive in the guest’s own language and in your words. Reminders and waiting-list messages can also go by text. We charge those per message. For every message you see if it was delivered, opened and clicked.
You see if every message arrived
Six messages go out by themselves once you switch them on: welcome back, birthday, we miss you, after a cancellation, for a new regular and after feedback. If an evening looks set to stay quiet, you get a nudge with an email ready to send.
Nothing goes live until you press Activate
Every guest who actually sat down gets a short question the next day: stars, whether they would recommend you and room for a comment. A low score is set aside so you can follow it up. You reply by email. The best reviews go on your own page, with your reply.
You read the critical review first
Ask for a deposit where a no-show hurts: per shift, per weekday or from a party size you set. The guest pays with iDEAL while booking and the money goes to your own Mollie account. Guests change or cancel through the link themselves.
€0 transaction fee from us on a deposit
Deposit · Saturday, parties of 6+
Prepaid
You get your own webshop for gift cards and for packages the guest collects on a day they choose. You also sell gift cards through your widget. The guest books an experience, such as a Christmas menu or a chef’s table, straight away with the reservation. You redeem a gift card at the table, in full or in part, and you always see the balance.
Revenue before the guest walks in
Segments fill themselves and you design the newsletter by dragging, in your own house style. Send a test email, schedule it and see who opened it, clicked and then booked.
Your email reaches exactly the guests you choose
You see covers, bookings, no-shows, cancellations and where your guests come from. Pick a period and Servetta puts the period before it alongside.
Every figure beside the period before
Reporting · September
Sample figures
Covers
+6% against August
No-shows
-0.8pp against August
Via own widget
The second number is the useful one. A total with no previous month beside it says nothing about whether things are improving.
Everyone gets their own login and extra users cost nothing. Owner, manager, host and Saturday hire each get their own rights, per venue too. Invitations go by email.
Unlimited users, no surcharge
A digital assistant picks up. You choose when: always, when nobody answers or outside opening hours. It books, changes and cancels in the same diary as your widget and puts guests on the waiting list when you are full. It answers questions about your restaurant and transfers the call when the caller asks for a member of staff. You can read every call back in Servetta.
The phone gets answered, at 20:14 too
There is no more expensive version and no “from” price. All of this is included, for one price per restaurant. Only Voice AI is an add-on.
€49
a month, with everything above included.
Excluding VAT, per restaurant. Each additional restaurant costs €39 a month. Voice AI costs €79 a month plus call costs.
You do not need a credit card. Unless you say yes, the trial ends by itself.
30 days free€49 a month excl. VAT
30 days free